Shipping policy

Last updated: October 28, 2026

Orrivion is an online store operated by Mikail LLC. Our online business is managed from Bangladesh. Customer support: info@orrivion.com.

Estimated USA delivery: 6–15 days, including processing

For our current active USA catalog, our standard delivery estimate is 6–15 days from order placement, including order processing. Typical processing is 1–3 days, followed by the shipping time for the selected item and route. US-warehouse items may arrive sooner. These are estimates, not a guaranteed maximum or a date-certain delivery service. Some orders can take longer because of stock changes, carrier disruption, customs checks, holidays or an address issue.

A different delivery estimate displayed for your selected product, shipping method or order takes precedence. If no estimate is shown for your location or option, contact us before ordering. We do not promise a 15-day maximum for every variant, remote address or unforeseen delay. Products requiring a longer standard delivery window will be identified before purchase or kept unavailable until their delivery information is confirmed.

Where orders ship from

We use third-party fulfillment partners, including CJdropshipping. Depending on the item and stock, products ship directly from warehouses in China or the United States. Our US LLC registration is not a claim that all goods are stocked or dispatched in the United States. An order containing multiple products may ship in separate parcels and arrive on different days.

Shipping charges, taxes and destination

This policy describes delivery to the United States. Available delivery destinations, shipping options, shipping charges and applicable checkout taxes are displayed before payment. Review the total at checkout. We do not offer an unqualified store-wide free-shipping promise. If your address is not supported at checkout, contact us before placing an order.

International shipments may be inspected by customs. Any import duties or carrier customs charges not collected at checkout may be payable by the recipient under the selected delivery service. Contact us before purchase if you need confirmation of the import-charge arrangements for a particular item. We do not describe a route as duties-paid unless it has been confirmed.

Tracking and order updates

When tracking is available after dispatch, we provide it through your order notification or order-status page. Initial tracking scans may take time to appear. Tracking availability and detail depend on the carrier. Contact us if tracking is missing, has stopped updating or your order has not arrived by the estimated window.

Address changes, delivery problems and late orders

Check your delivery address before paying. Contact us immediately about a change or cancellation; changes may no longer be possible once warehouse processing or dispatch has begun. If tracking shows delivered but your parcel is missing, check the delivery location and household members, then contact us promptly. We will investigate with the carrier and fulfillment partner.

For a late or missing order, email your order number to info@orrivion.com. We will review the status, explain the available options and handle any eligible supplier claim. See our Return and refund policy. A supplier’s claim threshold does not replace your mandatory consumer rights.